Information Saves Lives.

The Crisis Informatics Program provides information management, analytics and visualizations to improve data and information sharing among response organizations during disasters and humanitarian crisis. The program is based upon the premise that the ability to rapidly access and distill large volumes of complex data is crucial to support the improved situational awareness, knowledge building and informed decision-making of organizations commited to saving the lives of people affected by crisis. The program has supported NetHope's West Africa Ebola Response, 2015 Vanuatu Cyclone Pam, and 2015 Nepal Earthquake responses.

Nepal Earthquake   West Africa Ebola   Vanuatu Cyclone Pam  

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Nepal Earthquake

Efforts to date have focused on supporting the Emergency Telecoms Cluster creating common operational data visualizations and supporting map sharing from our NetHope Consortium members.

Common Operational Data Visualizations

Bidur Municipality

April 25, 2015


Operational Field Maps

Kathmandu airport to Humanitarian Staging area

April 28, 2015


Partner Interactive Maps

International Medical Corps


Supporting Our Members and Partners

Vanuatu Cyclone Pam

Crisis informatics for the Vanuatu response focused upon simple solutions: 1) daily information updates for field support, 2) interactive overview maps and 3) organization activity Common Operational Picture data visualizations.

NetHope Vanuatu Brief #5

March 26, 2015


Operational Overview

March 16, 2015


ICT Field Support

This map shows the mobile coverage that has been submitted up to and including Dec 2013.

March 31, 2015


West Africa Ebola Response

The crisis informatics work during the West Africa Ebola response provided a broad set of data visualizations for field staff, donors and collaborators:


Regional Overview of Connectivity

This map shows the location of connectivity requests in Sierra Leone in relation to ETU locations and potential mobile coverage.

December 1, 2014


Connectivity Requests and Care Facilities and Ebola Cases

April 21, 2015


NetHope Common Operational Picture


Internet and Radio Services in Guinea

January 19, 2015

Operational Town Maps & Tables for Field Staff

December 18, 2014



Ebola GeoNode


Open Humanitarian Data Repository

Humanitarian Response Info

Simon B Johnson's GitHub

IMC Nepal Storymap

IMC Nepal Map Public Server

Our Supporters

GIS Corps

Statistics Without Borders

Standby Task Force


As the international community responds to the Ebola crisis in West Africa, the ability to rapidly access and distill large volumes of complex data and information is vital for effectively containing the epidemic and saving the lives of thousands of potential victims. Timely operational data is critical for basic logistics, contact tracing, tracking the number and location of new cases, allocating medical resources, and health care provision in emergency treatment units (ETUs).

"Information Saves Lives" is a commonly used mantra in emergency management circles. Better informed, responders can coordinate their efforts more effectively and communities can build resilient systems to protect themselves from hazards and take steps to mitigate the effect of the next humanitarian crisis.

NetHope is partnering with Dr. Jennifer Chan, a leading expert in the field of crisis informatics, to work with the various aid and government agencies. The goal is to bring multiple datasets together - from multiple sources and in varied formats - as the crisis evolves in a comprehensive but time-sensitive way. Dr. Chan works closely with the following digital volunteer groups including GISCorps, Statisticians Without Borders and Standby Task Force. The NetHope Crisis Informatics work would not be possible without the efforts of over 100 volunteers.

These efforts focus on advancing NetHope's Emergency Response Program's mission to improve the data and information sharing for a more efficient and effective West Africa Ebola response. Leveraging the time and expertise of "digital humanitarians" (also known as Volunteer and Technical Communities (VTCs) and a cohort of highly skilled NetHope staff and consultants, NetHope is working with a multitude of Ebola related datasets and transforming them into visual formats for the use by operational organizations.

To address this, the NERP is compromised of three key components:

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